Privacy Policy

Privacy policy LoosePokePacks.com – Codiro BV
https://www.loosepokepacks.com

About our privacy policy
LoosePokePacks.com – Codiro BV cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by PokePackShop.nl – Codiro BV. The starting date for the validity of these conditions is 19/04/2024, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it or have it stored, and which
security techniques we use and for whom the data is transparent.

Web store software

MyWebshop

Our online store was developed with software from MyOnlineStore. Personal data that you provide for our purposes
services made available to us are shared with this party. MyOnlineStore has access to your
data to provide us (technical) support, they will never use your data for someone else
goal. MyOnlineStore is obliged to provide appropriate information based on the agreement we have concluded with them
to take security measures. MyOnlineStore uses cookies to provide technical information
collect in relation to your use of the software, no personal data is collected and/or
saved.

Web hosting TransIP

We purchase web hosting and email services from TransIP. TransIP processed
personal data on our behalf and does not use your data for our own purposes. This party is possible
collect metadata about the use of the services. This is not personal data. TransIP has
appropriate technical and organizational measures have been taken to prevent loss and unauthorized use of your
prevent personal data. TransIP is obliged to maintain confidentiality under the agreement.

Email and mailing lists

MailChimp

Our website uses MailChimp, a third party that processes e-mail traffic from our website
handles the sending of any newsletters. All confirmation emails you receive from our website and
web forms are sent via MailChimp’s servers. MailChimp will never use your name and email address
use for your own purposes. You will see at the bottom of every email that has been sent automatically via our website
the ‘unsubscribe’ link. If you click here you will no longer receive emails from our website. This can be the
seriously reduce the functionality of our website! Your personal data is secured by MailChimp
stored. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data for it
to further improve the services and in this context share information with third parties.

TransIP

We use the services of TransIP for our regular business e-mail traffic. This party has
Appropriate technical and organizational measures have been taken to prevent the abuse, loss and corruption of your and ours
data as much as possible. TransIP does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Stripe

To handle (part of) the payments in our web store, we use the
Stripe platform. Stripe processes your name, address and residence details and your payment details such as your bank account or credit card number. Stripe has taken appropriate technical and organizational measures to protect your personal data. Stripe reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. In the case of an application for a deferred payment (credit facility), Stripe shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Stripe’s services for which they engage third parties. Stripe does not store your data for longer than permitted by legal terms.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has appropriate technical and organizational measures
taken to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide services, and we have given WebwinkelKeur permission to do so. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL for the delivery. It is therefore necessary that we share your name, address and city details with PostNL. PostNL uses this information only for the performance of the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

DHL

If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL for the delivery. It is therefore necessary that we share your name, address and city details with DHL. DHL uses this information only for the performance of the agreement. In the event that DHL engages subcontractors, DHL also makes your data available to these parties.

Mondial Relay

If you place an order with us, it is our job to have your package delivered to you. We use the services of Mondial Relay to carry out deliveries. It is therefore necessary that we share your name, address and residence details with Mondial Relay. Mondial Relay only uses this information for the purpose of executing the agreement. In the event that Mondial Relay engages subcontractors, Mondial Relay will also make your data available to these parties.

Invoicing and accounting

eBookkeeping

We use the services of eBookkeeping to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. eBookkeeping is obliged to maintain confidentiality and will treat your data confidentially. eBookkeeping does not use your personal data for purposes other than those described above.

External sales channels

Bol.com

We sell (part of) our articles via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Marktplaats.nl

We sell (part of) our articles via the Marktplaats.nl platform. If you place an order via this platform, Marktplaats.nl will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing

We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time – other than at your request – we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than for accounting and other administrative purposes
obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations

In appropriate cases, PokePackShop.nl – Codiro BV may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.

Retention periods

We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we submit invoices to you
to store (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the event of a request to be forgotten
we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to view the data that we (have) process and that relate to your person or that can be traced to that. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Rectification right

You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed.

Right to limit processing

You always have the right to limit the data that we (have) process that relate to or can be traced to your person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.

Right to transferability

You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of PokePackShop.nl – Codiro BV. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged to provide access to this data based on applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer, among other things, targeted advertisements (Adwords) and
other Google services and products.

Cookies from third parties

In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

Contact information

LoosePokePacks.com – Codiro BV
Balgweg 6 1764KB Breezand Netherlands T (065) 894-5012 E hello@loosepokepacks.com
Contact person for privacy issues
Aron de Haas